SHIPPING & RETURNS

SHIPPING POLICY

  • All shipments are signed for or next day delivery which is tracked all mail is sent via Royal Mail and is therefore subject to any delays via Royal Mail. However most shipments will take 24-48 hours pending your location ( UK based) Shipment costs 48 Hours is £5.50  next day is £8.00 . If international  this will be via DHL ( cost upon order will be discuss) 

  •  Handling time  from order is  between 2- 3 weeks, as the sets are made to order they are bespoke. 

RETURNS & EXCHANGE POLICY

All sales are final. However,  more than happy to exchange an item if there is something wrong with the order or if the product has a defect. Exchanges can only be done 7 days after delivery, please contact us within 7 days.

We reserve the right to refuse any exchange if we believe the items purchased are intentionally damaged or have been misused. All special/personalized orders (this includes , anything in custom colour options, items are final sale and will not be refunded once an order has been placed.)

All lead times are indicated in the product descriptions. As long as an item is delivered within this given lead time, we will not refund payment/cancel an order.

We are not responsible for return shipping charges and the original shipping charges are non-refundable.